Refund policy

• Each jewellery piece is shipped with a tag.

• Refunds/returns are only accepted if the tag is intact.

• If the product arrives damaged while the tag is still attached, we will happily replace it or issue a full refund.

• Once the tag is removed, the product is considered used and is non-returnable.

• Products must be dispatched within 24–48 hours of delivery.

• If dispatched after 48 hours, only 50% of the amount will be refunded.